Free Tool · No Signup Required
Support Automation Calculator
Estimate what percentage of your support tickets AI can handle. Break down by category and see your automation potential.
Monthly Ticket Distribution
Enter approximate monthly ticket count for each category.
Total135 tickets/month
Automate this with your own AI agent
Deploy an AI Support Genius on your website — trained on your content, available 24/7, no code required.
Start 7-day free trialHow It Works
1
Enter your ticket mix
Break down your monthly tickets by category — password resets, billing, how-to questions, etc.
2
See automation potential
Get a per-category breakdown of what AI can handle vs. what needs human agents.
3
Plan your automation
Use the results to prioritize which ticket types to automate first for maximum impact.
Why Use This Tool?
✓Per-category automation rate based on industry data
✓Identifies your highest-automation ticket types
✓Visual breakdown of AI vs. human ticket split
✓10 ticket categories covering most support operations
✓No signup required
"Genius handles 60% of our support tickets automatically. The ROI was clear within the first month."
Support Team Lead
Growing SaaS Company
Try Our Other Tools
Intercom Pricing Calculator
Estimate your Intercom costs and compare with simpler pricing alternatives.
Try it Conversational AI ROI Calculator
Calculate the return on investment of automating customer support with AI.
Try it Support Cost Per Ticket Calculator
Find out how much each support ticket actually costs your business.
Try it Intercom CalculatorIntelliCapture OCRIntercom vs GeniusAI ROI CalculatorSupport Cost CalculatorCSAT CalculatorNPS CalculatorFAQ Schema GeneratorAI Platform ComparisonCES CalculatorFRT CalculatorZendesk CalculatorSLA CalculatorAI Readiness AssessmentTicket Volume EstimatorTeam Size CalculatorChat with TextChat with DocumentChat with WebsiteView all tools →
Frequently Asked Questions
How accurate are these automation rates?
The rates are based on industry averages across hundreds of support teams. Your actual rates will depend on your content quality, product complexity, and AI training.
Which ticket types are easiest to automate?
Password resets (95%), order status (85%), and how-to questions (80%) are the easiest. Bug reports (20%) and complex technical issues (10%) typically need humans.
What's a realistic automation target?
Most teams achieve 40-60% automation within the first month. Teams with good knowledge bases can reach 70-80%.
How does GetGenius help?
GetGenius deploys an AI agent trained on your content that handles the automatable tickets instantly — no per-resolution charges.