Cookie Policy

Last Updated: February 11, 2026

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to the site owners. Similar technologies include local storage, session storage, and pixel tags.

This Cookie Policy explains what cookies and similar technologies GetGenius(operated by Formobi Solutions Private Limited) uses, why we use them, and your choices regarding their use.

2. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be disabled.

Cookie	Purpose	Duration
session_token	User authentication and session management	Session / 30 days
csrf_token	Cross-Site Request Forgery protection	Session
cookie_consent	Records your cookie preferences	1 year

b) Functional Cookies

These enhance your experience by remembering your preferences.

Cookie	Purpose	Duration
theme	Remembers dark/light mode preference	1 year
locale	Language and regional preferences	1 year
sidebar_state	Dashboard sidebar collapsed/expanded state	Persistent

c) Analytics Cookies

These help us understand how visitors use our website so we can improve it. Data is aggregated and anonymized.

Cookie	Purpose	Duration
_ga / _gid	Google Analytics (if enabled) — page visits, feature usage	2 years / 24 hours

Note: Analytics cookies are only set if you consent to them. We currently do not use advertising or tracking cookies.

3. Cookies Used by the Embedded Widget

When you interact with a GetGenius Genius Associate embedded on a third-party website, the following data may be stored locally:

Session identifier — to maintain conversation context during your visit
Chat history — stored in the browser's local storage for conversation continuity
Lead data — if you voluntarily submit name, email, or phone through the chat widget

These are governed by the privacy policy of the website operator who embeds the widget. The website operator is the data controller for data collected through their embedded Genius Assistant.

4. Third-Party Cookies

Some cookies may be set by third-party services we integrate with:

Razorpay — Payment processing (set during checkout). Governed by Razorpay's Privacy Policy.
Google Analytics — If enabled, for aggregated usage analytics. Governed by Google's Privacy Policy.

We do not use any advertising, retargeting, or social media tracking cookies.

5. How to Manage Cookies

You have several options for controlling cookies:

Cookie consent banner: When you first visit our website, you can accept or customize your cookie preferences. You can change your preferences at any time.
Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies may cause the website to not function properly.
Opt-out links: For Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Common browser cookie settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

6. Legal Basis for Cookies (GDPR/ePrivacy)

Strictly necessary cookies: Set without consent, as they are essential for the website to function (Article 5(3) ePrivacy Directive, legitimate exemption).
Functional and analytics cookies: Set only with your consent, which you can grant or withdraw at any time through our cookie consent banner.

For EEA/UK users: Our use of cookies complies with the EU ePrivacy Directive (2002/58/EC) and the GDPR. For users in other jurisdictions, we follow the applicable local cookie/tracking consent requirements.

7. "Do Not Track" Signals

Some browsers send "Do Not Track" (DNT) signals. There is currently no industry standard for how websites should respond to DNT signals. We currently do not respond to DNT signals, but we do not engage in cross-site tracking or serve third-party advertising.

8. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated through our cookie consent banner or other reasonable means.

9. Contact Us

If you have questions about our use of cookies:

Formobi Solutions Private Limited

Email: care@getgeni.us

Address: Bengaluru, Karnataka, India

For full details on how we handle your data, see our Privacy Policy.