AI Support ROI Planner
Calculate your true support costs, see which tickets AI can handle, and get a 12-month savings projection. Built for budget proposals.
Know Your Real Support Costs — And What AI Can Save
Most support teams underestimate their true cost by 30-40% because they only count salaries. This planner accounts for everything: salaries, benefits, tools, overhead, and training — then models exactly how much AI automation can save based on your specific ticket mix.
Unlike simple ROI calculators that use a single "50% automation" number, this tool breaks down automation potential by ticket category — because password resets (95% automatable) are very different from complex technical issues (10%).
Tell us about your current support operation.
Helpdesk, CRM, phone systems, etc.
Benefits, office, training. Industry avg: 25%
Support Cost Benchmarks
| Channel | Cost Per Ticket | With AI Assist |
|---|---|---|
| Phone | $12–$25 | $8–$15 |
| $5–$12 | $2–$5 | |
| Live Chat | $3–$8 | $1–$3 |
| AI Self-Service | — | $0.10–$1 |
What Makes This Different From a Spreadsheet
- Category-level automation modeling — Each ticket type has a different AI resolution rate. Lumping them together gives misleading results.
- Overhead-inclusive costing — A $45K salary costs $56K-$63K when you add benefits, training, and management time.
- Compound savings — The 12-month projection shows how savings compound as ticket volume grows but AI absorbs the increase.
How GetGenius Delivers These Savings
- Flat pricing from $19/mo — No per-resolution charges. AI resolves 1,000 tickets? Same price as 10.
- Trained on YOUR content — Upload docs, crawl your website, add FAQs. The AI knows your product, not generic answers.
- Knowledge gap detection — When the AI can't answer, you get notified. Fix the gap → automation rate goes up.
- 5-minute setup — Paste one script tag. No engineering resources required.
See how we compare: Intercom Pricing Calculator | Zendesk Pricing Calculator | Intercom vs GetGenius
Automate this with your own AI agent
Deploy an AI Support Genius on your website — trained on your content, available 24/7, no code required.
Start 7-day free trialHow It Works
Enter your team info
Agent count, salaries, tool costs, and overhead — we calculate your true support cost.
Map your ticket mix
Distribute tickets by category — password resets, billing, bugs, etc. Each has different AI automation potential.
Get your full ROI report
See before/after cost comparison, automation breakdown by category, and a 12-month savings projection.
Why Use This Tool?
Why Teams Choose GetGenius
AI That Learns Your Business
Train on your website, docs, and FAQs — your AI assistant knows your product inside out.
Track What Matters
Built-in analytics, customer feedback collection, and knowledge gap detection.
Deploy in 5 Minutes
No code required. Paste one script tag and your AI assistant is live.
AI Included in Every Plan
No per-resolution fees, no per-seat charges. Flat pricing from $19/mo.